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LearnWise AI is the AI-powered support platform built for higher education. Available 24/7, it integrates seamlessly across LMS, student portals, and IT systems, providing instant, verifiable assistance for students, faculty, and staff. Unlike generic AI, LearnWise is purpose-built for universities, ensuring secure, compliant, and scalable support. Institutions using LearnWise have already seen a 30% reduction in support tickets, cutting costs while improving student engagement. Whether streamlining enrollment, IT, or academic queries, LearnWise adapts to an institution’s digital ecosystem, working across all departments to enhance student success.
Agreement start: 1 March 2025
Agreement end: 29 Feb 2028
Invoice date: annually three months in advance of the anniversary of the licence start date.
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Institutions may participate in the Agreement at any time during the agreement period, and are bound by its Terms and Conditions, including payments, until the end of the institutions three year licence subscription.
Higher and Further Education and Research Councils in the United Kingdom, and to Universities and Colleges of Further Education in the Republic of Ireland. Other organisations supporting education, including research bodies and the public sector, may ask to participate in the Agreement. Chest will liaise with the Supplier about any such requests.
Jisc collaborated with Learnwise, to run a successful pilot, with 15 colleges and universities participating from October to December 2024. Further information can be found here: Announcing the launch of the LearnWise AI assistant pilot on ExploreAI - Artificial intelligence
Learnwise Software International BV, Kraanspoor 50, 1033 SE, Amsterdam, Company number: 90064011
LearnWise AI: The AI-Powered Support Platform
Paid pilots are an option listed under Products and pricing. For information on short term testing trials, please contact hi@learnwise.ai
You can access Learnwise documentation at https://help.learnwise.ai/
Tech support contact details: contact Learnwise at support@learnwise.ai
All training on the admin dashboard functionality when using LearnWise AI is delivered personally by the Learnwise implementation team.
You can access our Roadmap, Changelog & customer requests to learn more about all product updates and planning.
Click the video below from Learnwise that will cover some of the various product benefits:
You can read more around Learnwise in the following whitepapers:
Licensor: Learnwise Software International BV, Kraanspoor 50, 1033 SE, Amsterdam, Company number: 90064011
The Chest Order, together with the Licence Terms and Conditions, and any exceptions listed below, create a legally binding contract between your institution, organisation or company and the Licensor. Therefore please read the terms and conditions carefully and only submit a Chest Order if its terms and conditions are acceptable to your institution, organisation or company and you have the authority to make the financial commitment shown.
This licence is subject to the terms and conditions for the Standard Software as a Service (SaaS) Licence (July 2024) This agreement contains small variations to these terms and conditions which are available at the bottom of this page under the heading 'Exceptions to Terms and Conditions Content'.
Chest is an Enterprise of Jisc. All Purchase orders must be made out to JISC, One Castlepark, Tower Hill, Bristol, BS2 0JA Payments are due within thirty days of invoice date; recipients of late payments are entitled to interest in accordance with UK statutory provisions.
On receipt of a completed order, sites will be invoiced for the first year of their agreement. For each subsequent year, sites will be invoiced 3-months in advance of their licence anniversary date. Invoices are payable within 30 days of the date of the invoice.
The product(s) may be used by any Authorised User of the Licensee for Educational Purposes which includes the administration and management of the licensee’s educational and research operations. These permissions are described in the terms and conditions for the Standard Chest Licence for Software.
An additional term 8.4 is added to Term 8 (Liability). This additional term reads: “The Licensor’s obligations under this Clause 8.2 shall not extend to any claim or action to the extent that it arises from: (i) User-Uploaded Content; (ii) External Content; or (iii) any use of the Software in a manner not in accordance with this Licence Agreement. ‘User-Uploaded Content’ means any content uploaded to the Software by the Licensee or any Authorised User. ‘External Content’ means any User-Uploaded Content accessed or used within the Software that originates from a third-party source and is not owned or controlled by the Licensor.”
An additional term 2.5 is added to term 2 (Licence Grant). This additional term reads: "Licensees and Authorised Users are also subject to the LearnWise Fair Usage Policy, available at trust.learnwise.ai or upon request. Further, and subject always to term 4.2 of this Licence Agreement, the Licensee agrees to ensure that all Authorised Users are made aware of and comply with this policy. More about this policy: https://www.learnwise.ai/privacy-policy
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