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Mimecast is a leading cybersecurity company transforming the way businesses manage and mitigate human risk. By enabling decisive action and empowering businesses to protect their collaborative environments, our technology safeguards critical data and actively engages employees in reducing risk and enhancing productivity.
Agreement start: 1 April 2026
Agreement end: 31 March 2029
Invoice date: Invoices will be issued three months in advance of the licence anniversary date.
Institutions may participate in the Agreement at any time during the agreement period, and are bound by its Terms and Conditions, including payments, for the full duration of the selected term length.
Per user. This agreement defines a user as "a person that sends and receives over 10 emails per month".
Contact Chest Help for more information.
Higher and Further Education and Research Councils in the United Kingdom, and to Universities and Colleges of Further Education in Ireland.
Other organisations (including Further Education / Research Councils / Colleges) aligned with Jisc's charitable objectives of supporting education, research bodies and the public sector may ask to participate in the Agreement. Jisc will liaise with the Supplier about any such requests.
Licensor: Mimecast Services Limited, registered in England and Wales (company number 04901524), whose registered office is 1 Finsbury Avenue, London, EC2M 2PF
Mimecast is a leading cybersecurity company transforming the way businesses manage and mitigate human risk. Its API-enabled connected Human Risk Management platform is purpose-built to protect organisations from the spectrum of cyber threats. Integrating cutting-edge technology with human-centric pathways, our platform enhances visibility and provides strategic insight. By enabling decisive action and empowering businesses to protect their collaborative environments, our technology safeguards critical data and actively engages employees in reducing risk and enhancing productivity. More than 42,000 businesses worldwide trust Mimecast to help them keep ahead of the ever-evolving threat landscape. From insider risk to external threats, with Mimecast customers get more. More visibility. More agility. More control. More security.
Mimecast Critical Bundle
The Mimecast "Critical" bundle is an all-in-one email security solution, purpose-built to safeguard education organisations against a variety of threats, such as phishing, malware, and business email compromise (BEC). This robust bundle includes the following essential solutions:
Mimecast Secure Email Gateway
Using sophisticated, multi-layered detection engines and intelligence, this innovative cloud email security system provides email protection for your users from advanced threats like spear-phishing, zero-day attacks, malware and spam. The Mimecast Secure Email Gateway enables you to:
Mimecast cloud email security technology includes solutions for:
Mimecast Internal Email Protect
Mimecast's Internal Email Protect solution applies best-practice security inspections to internal and outbound email traffic, allowing you to monitor, detect, and remediate security threats that originate from within your email systems.
From compromised users whose accounts are being exploited by attackers to employees who engage with malicious links or simply make mistakes, this solution provides an additional layer of protection designed to keep you secure. A 100% cloud based service, Internal Email Protect includes scanning of attachments and URLs, as well as content inspections for violations of data leak prevention policies.
Key Benefits of Internal Email Protect:
Mimecast Advanced BEC Protection
Block advanced BEC threats and protect communications from one integrated, AI-powered platform.
Description: As payloadless attacks become more sophisticated, the need for protection that continuously learns is imperative. Block advanced business email compromise with AI backed by billions of signals to catch threats as they evolve, through one platform which protects your communications regardless of the attack. Empower admins with visibility into threats targeting your users and actionable insight to make informed decisions through intuitive dashboards and policy modelling.
Product Pages:
Use Case: Prevent business email compromise threats
"The volume of suspect emails spotted grew tenfold overnight after deploying Mimecast."
- University of Chichester
Mimecast Incydr
See and stop data loss caused by employees.
Description: Detect and respond to IP theft and data exfiltration from corporate computer, browser, cloud, and email systems —replacing DLP, CASB, and UEBA in most organisations. Without a lot of resources, you’ll gain control over the data leaving your organisation today and drive the secure work habits needed to prevent risk to data in the future. Protect critical data from exposure, loss, leak and theft, while accelerating incident response times.
Product Pages:
See & Stop Data Loss from Insiders
Use Case: IP loss & theft
Use Case: GenAI
Use Case: Departing employees
Use Case: Unsanctioned applications
Use Case: Source code
Mimecast Engage
Revolutionise security awareness by identifying and reducing human risk at its source with a human-centric approach.
Description: Your security starts and ends with people. But human risk is still an unsolved problem for security teams of all sizes, with 74% of breaches involving a human element. Transform the way you mitigate human risk with Mimecast Engage - an advanced and easy to use human risk management platform. Mimecast Engage delivers unprecedented human risk visibility to re-envision traditional security awareness. With a clear picture of human risk built on behavioral data from across your collaborative landscape, Engage empowers organisations to identify their riskiest users in real-time. Rich insights power a smarter approach to training, enabling organisations to deliver the interventions, at the right time - featuring Mimecast's world-class training content. With a platform built for simplicity and scale, Engage empowers you to reset your focus and energy on true human risk reduction.
Product Pages:
Human Risk-Centric Security & Awareness & Training
Use Case: Training and simulation
Use Case: Correction of risky user behaviour
Use Case: Security culture improvement
Mimecast Aware
Mimecast Aware is a comprehensive AI-powered collaboration security solution that provides organisations with real-time visibility, protection, and governance across digital workplace platforms. It addresses the challenges of collaboration data sprawl by monitoring communications in Slack, Microsoft Teams, Zoom and other platforms to detect and remediate policy violations, sensitive data leaks, and inappropriate behaviour.
The Aware portfolio features Aware Search & Discover, which centralises collaboration data into one platform with AI-driven search capabilities that streamline investigations and compliance efforts. This component provides complete conversation context (including messages, edits, deletions, and attachments) for defensible audits, enabling rapid investigations and eDiscovery by consolidating scattered collaboration data and eliminating blind spots.
As a core component of Mimecast's Human Risk Management strategy, it helps security, compliance, legal and HR teams protect against threats, maintain regulatory compliance and gain workforce insights, reducing costs, preventing breaches, and safeguarding organisational culture.
Product Page:
https://www.mimecast.com/products/aware/
Mimecast Archive
Mimecast Archive offers a secure, scalable, and cost-effective email archiving solution tailored to meet the unique needs of the higher and further education sectors in the UK. It helps institutions simplify compliance with UK regulatory requirements, such as GDPR, ensuring that all email data is securely stored and easily retrievable. With unlimited cloud storage and powerful, fast search functionality, Mimecast enables academic staff, administrators, and IT teams to efficiently access critical communications, even years later, supporting transparency and operational efficiency. The solution also reduces the burden on IT infrastructure, freeing up resources for other priorities, while protecting sensitive student, faculty, and operational data with advanced security measures. For institutions working with constrained budgets, Mimecast Archive provides a reliable way to preserve institutional knowledge, streamline e-discovery, and maintain data integrity without the high costs of on-premises solutions.
Mimecast Critical Bundle
Datasheet: https://www.mimecast.com/products/mimecast-plans/
Webinar: Why AI Alone Is Not Enough to Stop BEC Attacks
Video: Mimecast Advanced BEC Protection Explained
Introductory Demo: https://play.goconsensus.com/330ab300-5562-4243-aa82-9c50a297748e?preview=sales
Mimecast Incydr
Infographic: What Does it Take to Manage Incydr?
Datasheet: Mimecast Incydr
Video: Intro to Mimecast Incydr
Video: Incydr Full Feature Demo
Introductory Demo: https://play.goconsensus.com/03a74318-5e42-4697-9541-c28ec5c6688c?preview=sales
Mimecast Engage
Datasheet: Human Risk Awareness and Training with Mimecast Engage
Video: Mimecast Engage: Powered by our HRM Platform
Introductory Demo: https://play.goconsensus.com/8972caac-0412-4b7c-a985-f2ecc9a5d7e9?preview=sales
You can test the latest version of most of Mimecast's solutions with a free trial. This is fully functional software that can be used for a 30-day period. Contact Chest Help for more information.
Included in the pricing via Jisc, and includes:
Online Support Case Management (Response Time in Business Hours)* - 6 (Office hours)
Mimecast University Access
Enhance your knowledge of the services. Mimecast University allows administrators to learn their way through on demand or live instructor-led training.
Online Support Case Management
Easily open and manage support tickets from a centralized online portal. Also, have those cases route directly to the Support team members with the right skills to address your questions.
Mimecaster Central Support
Community Website for Mimecast customers to share ideas, connect with other customers, access product information and Knowledge Base, and receive service updates.
Access to Mimecast Knowledge Base
Extensive library of articles to help you get configured, answer your questions, and optimize your products.
In-Product Reporting
Access to robust reporting in the product with ability to subscribe to weekly and/or monthly Account Assessments.
Business Continuity Planning Manual
Guide to setting up Continuity alerts and triggering Continuity.
P1 Critical Issue Phone Support
Access to phone support during any P1critical issue.
Telephone Support
Once your case is submitted, speak directly to the assigned Technical Support representative to facilitate answers to your requests or follow up on pending questions.
For all Mimecast Product Service Updates, please see:
https://mimecastsupport.zendesk.com/hc/en-us/sections/36032561852563-Service-Updates
Licensor: Mimecast Services Limited, registered in England and Wales (company number 04901524), whose registered office is 1 Finsbury Avenue, London, EC2M 2PF.
The Chest Order, together with the Mimecast Terms and Conditions, and any exceptions listed below, create a legally binding contract between your institution, organisation or company and the Licensor. Therefore please read the terms and conditions carefully and only submit a Chest Order if its terms and conditions are acceptable to your institution, organisation or company and you have the authority to make the financial commitment shown.
This agreement uses the Mimecast General Terms and Conditions.
Jisc will invoice Licensed Institutions for the initial fee on receipt of a completed order. Sites will then be invoiced annually three months in advance of the anniversary of their licence start date until the end of their chosen Commitment Period.
You are advised that because of the requirement for Jisc to collect monies due before the anniversary date two charges may initially fall into one academic accounting year.
Chest is an Enterprise of Jisc. All Purchase orders must be made out to Jisc Services Ltd, 4 Portwall Lane, Bristol, BS1 6NB to cover all charges plus VAT.
All terms contained in a PO are expressly rejected and do not form part of the Licence or vary the Licence terms in any way.
Payments are due within thirty days of invoice date; recipients of late payments are entitled to interest in accordance with UK statutory provisions.
At the end of a Licence period sites will be required to delete the software from their systems.
This agreement uses the Mimecast Services general Terms & Conditions and replace the Chest model licence terms and conditions in its entirety.
The following provisions in the Mimecast Terms and Conditions shall not apply to Community Members that purchase Supplier Services through the Jisc Chest platform.
i) Customer indemnification requirement
ii) The ordering and renewal process
For the avoidance of doubt, the Jisc ordering and renewal process set out in Clause 7 of the Chest agreement for software, shall prevail in the event of any conflict with Mimecast Terms and Conditions.
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